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Shipping & Delivery Policy

Last Updated: [30/08/2023]

Thank you for choosing EditVFX for your wedding video editing needs. This Shipping & Delivery Policy outlines the procedures and guidelines for the delivery of the final edited wedding videos ("Videos") that you have entrusted us to create. Please read this policy carefully to understand the process.
 

1. Delivery Timeline

a. Initial Estimate: Upon receiving your wedding footage and editing requirements, we will provide you with an estimated delivery timeline for the completion of the Videos. This estimate may be subject to change based on factors such as video complexity and workload.

b. Revisions: If revisions are requested after the initial delivery, additional time may be needed to implement these changes. We will provide you with an updated delivery timeline upon receipt of revision requests.
 

2. Delivery Format

a. Digital Delivery: The final edited Videos will be delivered digitally through a secure online platform or file-sharing service. We will provide you with download links or access instructions.
 

3. Shipping (Physical Media)

a. Special Requests: If you have requested physical copies of the Videos (e.g., DVDs or USB drives), additional shipping time will be required to package and mail these items.

b. Shipping Charges: Shipping charges for physical media will be communicated to you before finalizing your order. These charges will vary based on the shipping destination and the chosen shipping method.
 

4. Quality Assurance

a. Review Period: We encourage you to review the delivered Videos promptly upon receipt. If you have any concerns about the quality or content, please contact us within [number of days] days of delivery.

b. Revisions: If revisions are requested due to technical errors or inconsistencies that were not present in the original material you provided, we will address them in a timely manner. Revision requests should be submitted within the specified timeframe mentioned in the review period.
 

5. Communication

a. Contact Information: It is important that you provide accurate and up-to-date contact information for efficient communication regarding the delivery of the Videos.

b. Notification: We will notify you via email or other specified means once the Videos are ready for delivery.
 

6. Unforeseen Delays

a. External Factors: While we strive to meet our delivery timelines, there may be unforeseen circumstances such as technical issues, force majeure events, or other factors beyond our control that could cause delays. We will keep you informed if any such issues arise.
 

7. Customer Support

If you have any questions or concerns about the shipping and delivery process, please contact our customer support team at [Customer Support Email-editvfx.in@gmail.com].

By availing the wedding video editing services of EditVFX, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping & Delivery Policy.

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